Course 04: Handling Renters Objections
by
Leasing University
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Contents
Before We Get Started
1 min
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Handling Renters Objections Coursebook.pdf
186 KB
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Introduction
1 min
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The Ability to Correctly Handle Objections
2 mins
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The Ability to Correctly Handle Objections Quiz
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Knowing Complaints Are Not Objections
3 mins
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Knowing Complaints Are Not Objections Quiz
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Objection or Complaint
17 mins
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Objection or Complaint Performance Prompts
3 mins
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Objection or Complaint Quiz
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The Power of Agreement
6 mins
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The Power of Agreement Performance Prompts
6 mins
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The Power of Agreement Quiz
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Lease Negotiations Start (Don’t End) at "No"
5 mins
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Lease Negotiations Start (Don’t End) at No Prompts
1 min
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Lease Negotiations Start (Don’t End) at "No" Quiz
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Leasing University System for Handling Complaints
1 min
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Step 1 Treat Everything as a Complaint
2 mins
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Step 1 Treat Everything as a Complaint Quiz
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Step 2: Agree with the Complaint and Move Forward
4 mins
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Step 2: Agree with the Complaint and Move Forward Quiz
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Step 3: If Complaint Persists Ask Them for Solutions
4 mins
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Step 3: If Complaint Persists Ask Them for Solutions Quiz
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Step 4: If Complaint Persists Show Commitment to a Solution
4 mins
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Step 4: If Complaint Persists Show Commitment to a Solution Quiz
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Step 5: If Complaint Persists Offer a Solution
5 mins
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Step 5: If Complaint Persists Offer a Solution Quiz
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Step 6: If Complaint is a Valid Objection Ask if it is Stopping Them from Leasing
2 mins
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Step 6: If Complaint is a Valid Objection Ask if it is Stopping Them from Leasing Quiz
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Step 7: If Complaint is a Valid Objection Ask if it is The Only Thing Stopping Them from Leasing
4 mins
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Step 7: If Complaint is a Valid Objection Ask if it is The Only Thing Stopping Them from Leasing Quiz
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Step 8: If Complaint is a Valid Objection, Use “All Things Being Equal”
3 mins
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Step 8: If Complaint is a Valid Objection, Use “All Things Being Equal” Quiz
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“All Things Being Equal”
9 mins
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“All Things Being Equal” Performance Prompts
5 mins
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“All Things Being Equal” Quiz
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“I Would Rather Live There”
8 mins
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“I Would Rather Live There” Quiz
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The Leasing University Looping Method
8 mins
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The Leasing University Looping Method Quiz
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Advice for Common Scenarios
1 min
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Advice for Common Scenarios Quiz
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How the 8 Steps fit in The Perfect Leasing Process
4 mins
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How the 8 Steps fit in The Perfect Leasing Process Quiz
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Help With Your Career & Life
1 min
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Help with Your Career & Life Quiz
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Carry Your Sword & Shield
3 mins
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Carry Your Sword & Shield Quiz
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Comparing the Rent of a Competitor
6 mins
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Comparing the Rent of a Competitor Quiz
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"We Don't Have Time"
5 mins
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"We Don't Have Time" Quiz
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“I Need to Check With My _______ First”.
6 mins
Preview
“I Need to Check With My _______ First”. Quiz
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Handling the Tag-Along
4 mins
Preview
Handling the Tag-Along Quiz
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The Rent is Too High (For This)
5 mins
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Market Knowledge Expectation
4 mins
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Market Knowledge Expectation Quiz
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Reselling a Stalled Objection
4 mins
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Reselling a Stalled Objection Quiz
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Course Completed
2 mins
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Table of contents
Course 04: Handling Renters Objections
by
Leasing University
ui-24px-outline-1_lock
Contents
Contents
Draft
Before We Get Started
Draft
Before We Get Started
Draft
Handling Renters Objections Coursebook.pdf
Draft
Handling Renters Objections Coursebook.pdf
Draft
Introduction
Draft
Introduction
Draft
The Ability to Correctly Handle Objections
Draft
The Ability to Correctly Handle Objections
Draft
The Ability to Correctly Handle Objections Quiz
Draft
The Ability to Correctly Handle Objections Quiz
Draft
Knowing Complaints Are Not Objections
Draft
Knowing Complaints Are Not Objections
Draft
Knowing Complaints Are Not Objections Quiz
Draft
Knowing Complaints Are Not Objections Quiz
Draft
Objection or Complaint
Draft
Objection or Complaint
Draft
Objection or Complaint Performance Prompts
Draft
Objection or Complaint Performance Prompts
Draft
Objection or Complaint Quiz
Draft
Objection or Complaint Quiz
Draft
The Power of Agreement
Draft
The Power of Agreement
Draft
The Power of Agreement Performance Prompts
Draft
The Power of Agreement Performance Prompts
Draft
The Power of Agreement Quiz
Draft
The Power of Agreement Quiz
Draft
Lease Negotiations Start (Don’t End) at "No"
Draft
Lease Negotiations Start (Don’t End) at "No"
Draft
Lease Negotiations Start (Don’t End) at No Prompts
Draft
Lease Negotiations Start (Don’t End) at No Prompts
Draft
Lease Negotiations Start (Don’t End) at "No" Quiz
Draft
Lease Negotiations Start (Don’t End) at "No" Quiz
Draft
Leasing University System for Handling Complaints
Draft
Leasing University System for Handling Complaints
Draft
Step 1 Treat Everything as a Complaint
Draft
Step 1 Treat Everything as a Complaint
Draft
Step 1 Treat Everything as a Complaint Quiz
Draft
Step 1 Treat Everything as a Complaint Quiz
Draft
Step 2: Agree with the Complaint and Move Forward
Draft
Step 2: Agree with the Complaint and Move Forward
Draft
Step 2: Agree with the Complaint and Move Forward Quiz
Draft
Step 2: Agree with the Complaint and Move Forward Quiz
Draft
Step 3: If Complaint Persists Ask Them for Solutions
Draft
Step 3: If Complaint Persists Ask Them for Solutions
Draft
Step 3: If Complaint Persists Ask Them for Solutions Quiz
Draft
Step 3: If Complaint Persists Ask Them for Solutions Quiz
Draft
Step 4: If Complaint Persists Show Commitment to a Solution
Draft
Step 4: If Complaint Persists Show Commitment to a Solution
Draft
Step 4: If Complaint Persists Show Commitment to a Solution Quiz
Draft
Step 4: If Complaint Persists Show Commitment to a Solution Quiz
Draft
Step 5: If Complaint Persists Offer a Solution
Draft
Step 5: If Complaint Persists Offer a Solution
Draft
Step 5: If Complaint Persists Offer a Solution Quiz
Draft
Step 5: If Complaint Persists Offer a Solution Quiz
Draft
Step 6: If Complaint is a Valid Objection Ask if it is Stopping Them from Leasing
Draft
Step 6: If Complaint is a Valid Objection Ask if it is Stopping Them from Leasing
Draft
Step 6: If Complaint is a Valid Objection Ask if it is Stopping Them from Leasing Quiz
Draft
Step 6: If Complaint is a Valid Objection Ask if it is Stopping Them from Leasing Quiz
Draft
Step 7: If Complaint is a Valid Objection Ask if it is The Only Thing Stopping Them from Leasing
Draft
Step 7: If Complaint is a Valid Objection Ask if it is The Only Thing Stopping Them from Leasing
Draft
Step 7: If Complaint is a Valid Objection Ask if it is The Only Thing Stopping Them from Leasing Quiz
Draft
Step 7: If Complaint is a Valid Objection Ask if it is The Only Thing Stopping Them from Leasing Quiz
Draft
Step 8: If Complaint is a Valid Objection, Use “All Things Being Equal”
Draft
Step 8: If Complaint is a Valid Objection, Use “All Things Being Equal”
Draft
Step 8: If Complaint is a Valid Objection, Use “All Things Being Equal” Quiz
Draft
Step 8: If Complaint is a Valid Objection, Use “All Things Being Equal” Quiz
Draft
“All Things Being Equal”
Draft
“All Things Being Equal”
Draft
“All Things Being Equal” Performance Prompts
Draft
“All Things Being Equal” Performance Prompts
Draft
“All Things Being Equal” Quiz
Draft
“All Things Being Equal” Quiz
Draft
“I Would Rather Live There”
Draft
“I Would Rather Live There”
Draft
“I Would Rather Live There” Quiz
Draft
“I Would Rather Live There” Quiz
Draft
The Leasing University Looping Method
Draft
The Leasing University Looping Method
Draft
The Leasing University Looping Method Quiz
Draft
The Leasing University Looping Method Quiz
Draft
Advice for Common Scenarios
Draft
Advice for Common Scenarios
Draft
Advice for Common Scenarios Quiz
Draft
Advice for Common Scenarios Quiz
Draft
How the 8 Steps fit in The Perfect Leasing Process
Draft
How the 8 Steps fit in The Perfect Leasing Process
Draft
How the 8 Steps fit in The Perfect Leasing Process Quiz
Draft
How the 8 Steps fit in The Perfect Leasing Process Quiz
Draft
Help With Your Career & Life
Draft
Help With Your Career & Life
Draft
Help with Your Career & Life Quiz
Draft
Help with Your Career & Life Quiz
Draft
Carry Your Sword & Shield
Draft
Carry Your Sword & Shield
Draft
Carry Your Sword & Shield Quiz
Draft
Carry Your Sword & Shield Quiz
Draft
Comparing the Rent of a Competitor
Draft
Comparing the Rent of a Competitor
Draft
Comparing the Rent of a Competitor Quiz
Draft
Comparing the Rent of a Competitor Quiz
Draft
"We Don't Have Time"
Draft
"We Don't Have Time"
Draft
"We Don't Have Time" Quiz
Draft
"We Don't Have Time" Quiz
Draft
“I Need to Check With My _______ First”.
Draft
“I Need to Check With My _______ First”.
Draft
“I Need to Check With My _______ First”. Quiz
Draft
“I Need to Check With My _______ First”. Quiz
Draft
Handling the Tag-Along
Draft
Handling the Tag-Along
Draft
Handling the Tag-Along Quiz
Draft
Handling the Tag-Along Quiz
Draft
The Rent is Too High (For This)
Draft
The Rent is Too High (For This)
Draft
The Rent is Too High (For This) Quiz
Draft
The Rent is Too High (For This) Quiz
Draft
Market Knowledge Expectation
Draft
Market Knowledge Expectation
Draft
Market Knowledge Expectation Quiz
Draft
Market Knowledge Expectation Quiz
Draft
Reselling a Stalled Objection
Draft
Reselling a Stalled Objection
Draft
Reselling a Stalled Objection Quiz
Draft
Reselling a Stalled Objection Quiz
Draft
Course Completed
Draft
Course Completed
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