Course 02: Leasing Agent Phone Training
by
Leasing University
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Course 02: Leasing Agent Phone Training
A step-by-step system to improve your phone skills, and help you get leases. (Free with Monthly Unlimited Membership)
Before We Get Started
1 min
Preview
Leasing Agent Phone Training Coursebook.pdf
191 KB
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Leasing University Inbound Call Script.pdf
72 KB
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Leasing University Inbound Call Script Book.pdf
223 KB
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Leasing University Inbound Call Sheet.pdf
40.4 KB
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Leasing University Inbound Call Log.pdf
555 KB
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Introduction
1 min
Preview
The Importance of the Telephone
6 mins
Preview
The Importance of the Telephone Quiz
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Performance Prompts The Importance of the Telephone
2 mins
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What the Perfect Call Discovers
3 mins
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What the Perfect Call Discovers Quiz
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Performance Prompts What Perfect Calls Discover
1 min
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Samples of Typical Apartment Community Calls
17 mins
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Samples of Typical Apartment Community Calls Quiz
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Sample of a Great Apartment Community Call
11 mins
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Performance Prompts Sample Calls
1 min
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The 3 Types of Calls to the Leasing Office
5 mins
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The 3 Types of Calls to the Leasing Office Quiz
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Performance Prompts 3 Types of Calls
1 min
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Rules of the Phone
4 mins
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Performance Prompts Rules of the Phone
1 min
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Rules of the Phone Quiz
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Module 2 Introduction
1 min
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How to use the Inbound Call Sheet
8 mins
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How to use the Inbound Call Log
2 mins
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How to Build Your Inbound Call Log
2 mins
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The Perfect Greeting
4 mins
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The Perfect Greeting Quiz
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Talk vs Actionable Information
4 mins
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Talk vs Actionable Information Quiz
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GAI "Tell Me More"
3 mins
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GAI "Tell Me More" Quiz
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GAI "What Is Most Important to You?"
1 min
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GAI "What Is Most Important to You?" Quiz
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GAI "Why Is That?"
3 mins
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GAI "Why Is That?" Quiz
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GAI Mirroring Technique
2 mins
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Mirroring Technique Quiz
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GAI Current Situation Questions
2 mins
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GAI Current Situation Questions Quiz
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GAI Past Experience Questions
2 mins
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Past Experiences Quiz
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Leasing University Call Script
9 mins
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How to Create Your Own Call Script
4 mins
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Post Call Personal Debrief
5 mins
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Post Call Personal Debrief Quiz
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Sword & Shield for the Phone
4 mins
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Sword & Shield for the Phone Quiz
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Practice Drill Rehearse
2 mins
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Practice Drill Rehearse Quiz
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Course Completed
2 mins
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Table of contents
Course 02: Leasing Agent Phone Training
by
Leasing University
ui-24px-outline-1_lock
Contents
Contents
Draft
Before We Get Started
Draft
Before We Get Started
Draft
Leasing Agent Phone Training Coursebook.pdf
Draft
Leasing Agent Phone Training Coursebook.pdf
Draft
Leasing University Inbound Call Script.pdf
Draft
Leasing University Inbound Call Script.pdf
Draft
Leasing University Inbound Call Script Book.pdf
Draft
Leasing University Inbound Call Script Book.pdf
Draft
Leasing University Inbound Call Sheet.pdf
Draft
Leasing University Inbound Call Sheet.pdf
Draft
Leasing University Inbound Call Log.pdf
Draft
Leasing University Inbound Call Log.pdf
Draft
Introduction
Draft
Introduction
Draft
The Importance of the Telephone
Draft
The Importance of the Telephone
Draft
The Importance of the Telephone Quiz
Draft
The Importance of the Telephone Quiz
Draft
Performance Prompts The Importance of the Telephone
Draft
Performance Prompts The Importance of the Telephone
Draft
What the Perfect Call Discovers
Draft
What the Perfect Call Discovers
Draft
What the Perfect Call Discovers Quiz
Draft
What the Perfect Call Discovers Quiz
Draft
Performance Prompts What Perfect Calls Discover
Draft
Performance Prompts What Perfect Calls Discover
Draft
Samples of Typical Apartment Community Calls
Draft
Samples of Typical Apartment Community Calls
Draft
Samples of Typical Apartment Community Calls Quiz
Draft
Samples of Typical Apartment Community Calls Quiz
Draft
Sample of a Great Apartment Community Call
Draft
Sample of a Great Apartment Community Call
Draft
Performance Prompts Sample Calls
Draft
Performance Prompts Sample Calls
Draft
The 3 Types of Calls to the Leasing Office
Draft
The 3 Types of Calls to the Leasing Office
Draft
The 3 Types of Calls to the Leasing Office Quiz
Draft
The 3 Types of Calls to the Leasing Office Quiz
Draft
Performance Prompts 3 Types of Calls
Draft
Performance Prompts 3 Types of Calls
Draft
Rules of the Phone
Draft
Rules of the Phone
Draft
Performance Prompts Rules of the Phone
Draft
Performance Prompts Rules of the Phone
Draft
Rules of the Phone Quiz
Draft
Rules of the Phone Quiz
Draft
Module 2 Introduction
Draft
Module 2 Introduction
Draft
How to use the Inbound Call Sheet
Draft
How to use the Inbound Call Sheet
Draft
How to use the Inbound Call Log
Draft
How to use the Inbound Call Log
Draft
How to Build Your Inbound Call Log
Draft
How to Build Your Inbound Call Log
Draft
The Perfect Greeting
Draft
The Perfect Greeting
Draft
The Perfect Greeting Quiz
Draft
The Perfect Greeting Quiz
Draft
Talk vs Actionable Information
Draft
Talk vs Actionable Information
Draft
Talk vs Actionable Information Quiz
Draft
Talk vs Actionable Information Quiz
Draft
GAI "Tell Me More"
Draft
GAI "Tell Me More"
Draft
GAI "Tell Me More" Quiz
Draft
GAI "Tell Me More" Quiz
Draft
GAI "What Is Most Important to You?"
Draft
GAI "What Is Most Important to You?"
Draft
GAI "What Is Most Important to You?" Quiz
Draft
GAI "What Is Most Important to You?" Quiz
Draft
GAI "Why Is That?"
Draft
GAI "Why Is That?"
Draft
GAI "Why Is That?" Quiz
Draft
GAI "Why Is That?" Quiz
Draft
GAI Mirroring Technique
Draft
GAI Mirroring Technique
Draft
Mirroring Technique Quiz
Draft
Mirroring Technique Quiz
Draft
GAI Current Situation Questions
Draft
GAI Current Situation Questions
Draft
GAI Current Situation Questions Quiz
Draft
GAI Current Situation Questions Quiz
Draft
GAI Past Experience Questions
Draft
GAI Past Experience Questions
Draft
Past Experiences Quiz
Draft
Past Experiences Quiz
Draft
Leasing University Call Script
Draft
Leasing University Call Script
Draft
How to Create Your Own Call Script
Draft
How to Create Your Own Call Script
Draft
Post Call Personal Debrief
Draft
Post Call Personal Debrief
Draft
Post Call Personal Debrief Quiz
Draft
Post Call Personal Debrief Quiz
Draft
Sword & Shield for the Phone
Draft
Sword & Shield for the Phone
Draft
Sword & Shield for the Phone Quiz
Draft
Sword & Shield for the Phone Quiz
Draft
Practice Drill Rehearse
Draft
Practice Drill Rehearse
Draft
Practice Drill Rehearse Quiz
Draft
Practice Drill Rehearse Quiz
Draft
Course Completed
Draft
Course Completed
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