Leasing University/Course 04: Handling Renters Objections

  • $548

Course 04: Handling Renters Objections

Leasing University step-by-step system for effectively handling your prospects objections. 

Handle any objection with total confidence.

Selecting an apartment is a major life event. Every renter is going to have objections and complaints. Leasing University will give you the tools you need to handle even the most difficult prospect. 

Mishandling even the smallest complaint or objection can cost you the lease.

Just some of what you will learn:
  • The power of agreement.
  • How to tell the difference between an objection and a complaint. 
  • The Leasing University System for Handling Complaints & Objections
  • How the 8 Steps fit in The Perfect Leasing Process

**This course is INCLUDED for free with enrollment in your Leasing University Unlimited Plan. Click “ENROLL NOW” below to sign up for your Unlimited Plan**

Contents

Before We Get Started
Preview
Handling Renters Objections Coursebook.pdf
Introduction
Preview
The Ability to Correctly Handle Objections
Preview
The Ability to Correctly Handle Objections Quiz
Knowing Complaints Are Not Objections
Preview
Knowing Complaints Are Not Objections Quiz
Objection or Complaint
Objection or Complaint Performance Prompts
Objection or Complaint Quiz
The Power of Agreement
The Power of Agreement Performance Prompts
The Power of Agreement Quiz
Lease Negotiations Start (Don’t End) at "No"
Lease Negotiations Start (Don’t End) at No Prompts
Lease Negotiations Start (Don’t End) at "No" Quiz
Leasing University System for Handling Complaints
Step 1 Treat Everything as a Complaint
Step 1 Treat Everything as a Complaint Quiz
Step 2: Agree with the Complaint and Move Forward
Step 2: Agree with the Complaint and Move Forward Quiz
Step 3: If Complaint Persists Ask Them for Solutions
Step 3: If Complaint Persists Ask Them for Solutions Quiz
Step 4: If Complaint Persists Show Commitment to a Solution
Step 4: If Complaint Persists Show Commitment to a Solution Quiz
Step 5: If Complaint Persists Offer a Solution
Step 5: If Complaint Persists Offer a Solution Quiz
Step 6: If Complaint is a Valid Objection Ask if it is Stopping Them from Leasing
Step 6: If Complaint is a Valid Objection Ask if it is Stopping Them from Leasing Quiz
Step 7: If Complaint is a Valid Objection Ask if it is The Only Thing Stopping Them from Leasing
Step 7: If Complaint is a Valid Objection Ask if it is The Only Thing Stopping Them from Leasing Quiz
Step 8: If Complaint is a Valid Objection, Use “All Things Being Equal”
Step 8: If Complaint is a Valid Objection, Use “All Things Being Equal” Quiz
“All Things Being Equal”
“All Things Being Equal” Performance Prompts
Preview
“All Things Being Equal” Quiz
“I Would Rather Live There”
“I Would Rather Live There” Quiz
The Leasing University Looping Method
The Leasing University Looping Method Quiz
Advice for Common Scenarios
Preview
Advice for Common Scenarios Quiz
How the 8 Steps fit in The Perfect Leasing Process
How the 8 Steps fit in The Perfect Leasing Process Quiz
Help With Your Career & Life
Help with Your Career & Life Quiz
Carry Your Sword & Shield
Carry Your Sword & Shield Quiz
Comparing the Rent of a Competitor
Preview
Comparing the Rent of a Competitor Quiz
"We Don't Have Time"
"We Don't Have Time" Quiz
“I Need to Check With My _______ First”.
Preview
“I Need to Check With My _______ First”. Quiz
Handling the Tag-Along
Preview
Handling the Tag-Along Quiz
The Rent is Too High (For This)
Market Knowledge Expectation
Market Knowledge Expectation Quiz
Reselling a Stalled Objection
Reselling a Stalled Objection Quiz
Course Completed

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