Leasing University/Course 02: Leasing Agent Phone Training

  • $548

Course 02: Leasing Agent Phone Training

A step-by-step system to improve your phone skills, and help you get leases. (Free with Monthly Unlimited Membership)

“Ring, Ring” That’s the sound of the phone in your leasing office.

Everything you need to make sure that you and your people get the right information from a prospect. So when they show up; you know; what apartment to show them, what is most important to them and why, how to sell them on the apartment and the property and close the lease. 

Leasing University gives you the process and tools needed to handle every call and convert prospects into leases.

Just some of what you will learn:
  • How to uncover your callers wants and needs.
  • How to motivate prospective renters to view an apartment and lease at your property. 
  • How to convert cold incoming calls into hot qualified leads. 
  • How to set the appointment in a way that ensures your prospect shows up to tour. 

**This course is INCLUDED for free with enrollment in your Leasing University Unlimited Plan. Click “ENROLL NOW” below to sign up for your Unlimited Plan**

Contents

Before We Get Started
Preview
Leasing Agent Phone Training Coursebook.pdf
Leasing University Inbound Call Script.pdf
Leasing University Inbound Call Script Book.pdf
Leasing University Inbound Call Sheet.pdf
Leasing University Inbound Call Log.pdf
Introduction
Preview
The Importance of the Telephone
Preview
The Importance of the Telephone Quiz
Performance Prompts The Importance of the Telephone
What the Perfect Call Discovers
Preview
What the Perfect Call Discovers Quiz
Performance Prompts What Perfect Calls Discover
Samples of Typical Apartment Community Calls
Preview
Samples of Typical Apartment Community Calls Quiz
Sample of a Great Apartment Community Call
Performance Prompts Sample Calls
Preview
The 3 Types of Calls to the Leasing Office
The 3 Types of Calls to the Leasing Office Quiz
Performance Prompts 3 Types of Calls
Rules of the Phone
Performance Prompts Rules of the Phone
Rules of the Phone Quiz
Module 2 Introduction
How to use the Inbound Call Sheet
How to use the Inbound Call Log
How to Build Your Inbound Call Log
The Perfect Greeting
The Perfect Greeting Quiz
Talk vs Actionable Information
Talk vs Actionable Information Quiz
GAI "Tell Me More"
Preview
GAI "Tell Me More" Quiz
GAI "What Is Most Important to You?"
GAI "What Is Most Important to You?" Quiz
GAI "Why Is That?"
GAI "Why Is That?" Quiz
GAI Mirroring Technique
Mirroring Technique Quiz
GAI Current Situation Questions
Preview
GAI Current Situation Questions Quiz
GAI Past Experience Questions
Past Experiences Quiz
Leasing University Call Script
How to Create Your Own Call Script
Post Call Personal Debrief
Post Call Personal Debrief Quiz
Sword & Shield for the Phone
Sword & Shield for the Phone Quiz
Practice Drill Rehearse
Practice Drill Rehearse Quiz
Course Completed

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