Leasing University for Maintenance
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Leasing University
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Earning Your Certified Maintenance Credential
Leasing University for Maintenance
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Leasing University for Maintenance
Earning your
Certified Maintenance Credential (CMC)
gives you the skills you need to more effectively help residents, increase renewals and drive revenue at property and portfolio.
Buy for $248
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Table of contents
Leasing University for Maintenance
by
Leasing University
ui-24px-outline-1_lock
Contents
Contents
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Earning Your Certified Maintenance Credential
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Earning Your Certified Maintenance Credential
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Before We Get Started
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Before We Get Started
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Leasing University for Maintenance Coursebook.pdf
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Leasing University for Maintenance Coursebook.pdf
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Introduction
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Introduction
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The People Business
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The People Business
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The People Business Quiz
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The People Business Quiz
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You are Selling Everyday
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You are Selling Everyday
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You are Selling Everyday Quiz
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You are Selling Everyday Quiz
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The Power of Agreement
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The Power of Agreement
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The Power of Agreement Quiz
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The Power of Agreement Quiz
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Attitude = Latitude
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Attitude = Latitude
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Attitude = Latitude Quiz
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Attitude = Latitude Quiz
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Always Carry Your Sword & Shield
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Always Carry Your Sword & Shield
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Always Carry Your Sword & Shield Quiz
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Always Carry Your Sword & Shield Quiz
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Maintenance Daily Planner
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Maintenance Daily Planner
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Maintenance Daily Planner Quiz
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Maintenance Daily Planner Quiz
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Current Resident Calls
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Current Resident Calls
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Current Resident Calls Quiz
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Current Resident Calls Quiz
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Prospect Calls
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Prospect Calls
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Prospect Calls Quiz
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Prospect Calls Quiz
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Your Morning Ritual
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Your Morning Ritual
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Your Morning Ritual Quiz
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Your Morning Ritual Quiz
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The Name Game
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The Name Game
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The Name Game Quiz
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The Name Game Quiz
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Your Signature Greeting
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Your Signature Greeting
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Your Signature Greeting Quiz
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Your Signature Greeting Quiz
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Staying Calm in Battle
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Staying Calm in Battle
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Staying Calm in Battle Quiz
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Staying Calm in Battle Quiz
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Why Residents Renew Leases
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Why Residents Renew Leases
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Why Residents Renew Leases Quiz
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Why Residents Renew Leases Quiz
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Do What’s Hardest First
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Do What’s Hardest First
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Do What’s Hardest First Quiz
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Do What’s Hardest First Quiz
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Have Pride In Yourself
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Have Pride In Yourself
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Have Pride In Yourself Quiz
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Have Pride In Yourself Quiz
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The Champion Note
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The Champion Note
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The Champion Note Quiz
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The Champion Note Quiz
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Remember to Introduce Yourself
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Remember to Introduce Yourself
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Remember to Introduce Yourself Quiz
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Remember to Introduce Yourself Quiz
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Explain Your Role in Resident Care
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Explain Your Role in Resident Care
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Explain Your Role in Resident Care Quiz
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Explain Your Role in Resident Care Quiz
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Sit Down with Residents
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Sit Down with Residents
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Sit Down with Residents Quiz
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Sit Down with Residents Quiz
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Be Mindful of Your Body Language
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Be Mindful of Your Body Language
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Be Mindful of Your Body Language Quiz
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Be Mindful of Your Body Language Quiz
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Ask Open Ended-Questions
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Ask Open Ended-Questions
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Ask Open Ended-Questions Quiz
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Ask Open Ended-Questions Quiz
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Empathize With the Resident and Offer Reassurance
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Empathize With the Resident and Offer Reassurance
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Empathize With the Resident and Offer Reassurance Quiz
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Empathize With the Resident and Offer Reassurance Quiz
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A Sale Takes Place Every Time
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A Sale Takes Place Every Time
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A Sale Takes Place Every Time Quiz
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A Sale Takes Place Every Time Quiz
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