Leasing University for Maintenance by Leasing University

Leasing University for Maintenance


Earning your Certified Maintenance Credential (CMC) gives you the skills you need to more effectively help residents, increase renewals and drive revenue at property and portfolio.

Less stress. More accomplished. Better resident relations.

Leasing University gives you the tools to take your career in property maintenance to the next level.

Earn your Certified Maintenance Credential TODAY - get more done, deal with difficult residents and help your community lease units.

Just some of what you will learn:
  • How to get more done with less stress.
  • How to handle difficult renters.
  • Managing expectations and delivering ultra-high resident satisfaction.
  • How maintenance can help lease units.
 **This course is INCLUDED for free with enrollment in your Leasing University Unlimited Plans. Click “ENROLL NOW” below to sign up for your Unlimited Plan**
Enroll NOW

What's included?

Video Icon 26 videos File Icon 1 file

Contents

Earning Your Certified Maintenance Credential
2 mins
Before We Get Started
1 min
Leasing University for Maintenance Coursebook.pdf
203 KB
Introduction
2 mins
The People Business
2 mins
The People Business Quiz
You are Selling Everyday
3 mins
You are Selling Everyday Quiz
The Power of Agreement
4 mins
The Power of Agreement Quiz
Attitude = Latitude
3 mins
Attitude = Latitude Quiz
Always Carry Your Sword & Shield
7 mins
Always Carry Your Sword & Shield Quiz
Maintenance Daily Planner
3 mins
Maintenance Daily Planner Quiz
Current Resident Calls
5 mins
Current Resident Calls Quiz
Prospect Calls
3 mins
Prospect Calls Quiz
Your Morning Ritual
3 mins
Your Morning Ritual Quiz
The Name Game
4 mins
The Name Game Quiz
Your Signature Greeting
2 mins
Your Signature Greeting Quiz
Staying Calm in Battle
2 mins
Staying Calm in Battle Quiz
Why Residents Renew Leases
3 mins
Why Residents Renew Leases Quiz
Do What’s Hardest First
2 mins
Do What’s Hardest First Quiz
Have Pride In Yourself
3 mins
Have Pride In Yourself Quiz
The Champion Note
3 mins
The Champion Note Quiz
Remember to Introduce Yourself
2 mins
Remember to Introduce Yourself Quiz
Explain Your Role in Resident Care
2 mins
Explain Your Role in Resident Care Quiz
Sit Down with Residents
4 mins
Sit Down with Residents Quiz
Be Mindful of Your Body Language
3 mins
Be Mindful of Your Body Language Quiz
Ask Open Ended-Questions
3 mins
Ask Open Ended-Questions Quiz
Empathize With the Resident and Offer Reassurance
4 mins
Empathize With the Resident and Offer Reassurance Quiz
A Sale Takes Place Every Time
3 mins
A Sale Takes Place Every Time Quiz