Follow Up is Critical
Course 06: Follow Up
An unbeatable system for leasing agent follow-up that turns "not now" into Right Now! (Free with Monthly Unlimited Membership)
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Table of contents
Contents
Contents
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Before We Get Started
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Follow Up Coursebook.pdf
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Introduction
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Follow Up is Critical
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Follow Up is Critical Quiz
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Forget Everything You’ve Been Told About Follow Up
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Forget Everything You’ve Been Told About Follow Up Quiz
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Why We Fear Follow Up
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Why We Fear Follow Up Quiz
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The Biggest Mistake with Follow Up
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The Biggest Mistake with Follow Up Quiz
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92% of All Customer Interactions Happen Over the Phone
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92% of All Customer Interactions Happen Over the Phone Quiz
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It Takes an Average of 8 Cold Call Attempts
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It Takes an Average of 8 Cold Call Attempts Quiz
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The Best Time to Follow Up
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The Best Time to Follow Up Quiz
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30%-50% of Leases Go to the Leasing Consultant who Follows Up First
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30%-50% of Leases Go to the Leasing Consultant who Follows Up First Quiz
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80% of Leases Require 5 Follow Up Calls
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80% of Leases Require 5 Follow Up Calls Quiz
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Offer to Do Your Competitions Job For Them
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Offer to Do Your Competitions Job For Them Quiz
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Only 13% of Renters Believed
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Only 13% of Renters Believed Quiz
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3 Types of Follow Up
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3 Types of Follow Up Quiz
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Follow Up
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Follow Up Quiz
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Follow Through
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Follow Through Quiz
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Follow Back
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Follow Back Quiz
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Your Voicemail is Killing You
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Your Voicemail is Killing You Quiz
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How to Follow Up on Voicemail
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How to Follow Up on Voicemail Quiz
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How to Follow When You Only Have Email
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How to Follow When You Only Have Email Quiz
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How to Follow Up When You Only Have Chat
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How to Follow Up When You Only Have Chat Quiz
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How to Follow Up When You Only Have Text
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How to Follow Up When You Only Have Text Quiz
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The Leasing University System for Written Communication
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The Leasing University System for Written Communication Quiz
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Current Situation
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Current Situation Quiz
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Home Needed
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Home Needed Quiz
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Next Steps
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Next Steps Quiz
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How Written Communication Flows
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How Written Communication Flows Quiz
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The 3 Takes
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The 3 Takes Quiz
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The Power of Text
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The Power of Text Quiz
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Texting Photos
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Texting Photos Quiz
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Are You Feeling Good?
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Are You Feeling Good? Quiz
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The Power of The Selfie Video Tour
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The Power of The Selfie Video Tour Quiz
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Always Always Always Make the Call
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Always Always Always Make the Call Quiz
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Always Always Always Leave a Message
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Always, Always, Always Leave a Message Quiz
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40X Better than Facebook or Twitter
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40X Better than Facebook or Twitter Quiz
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Never Say “Is this a good time?"
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Never Say “Is this a good time?" Quiz
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With Leads Speed Kills
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With Leads Speed Kills Quiz
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No Process = No Leases
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No Process = No Leases Quiz
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The Worst Assumption You Can Make
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The Worst Assumption You Can Make Quiz
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If They Request Information Give it to Them
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If They Request Information Give it to Them Quiz
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How Many Times Do I Follow Up?
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How Many Times Do I Follow Up? Quiz
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Apologize for Not Getting the Lease Done
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Apologize for Not Getting the Lease Done Quiz
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4X to 5X More Leads
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4X to 5X More Leads Quiz
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91% of Residents Say "....."
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91% of Residents Say "....." Quiz
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Course Completed