Course 06: Follow Up
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- Before We Get Started
- Follow Up Coursebook.pdf
- Introduction
- Follow Up is Critical
- Follow Up is Critical Quiz
- Forget Everything You’ve Been Told About Follow Up
- Forget Everything You’ve Been Told About Follow Up Quiz
- Why We Fear Follow Up
- Why We Fear Follow Up Quiz
- The Biggest Mistake with Follow Up
- The Biggest Mistake with Follow Up Quiz
- 92% of All Customer Interactions Happen Over the Phone
- 92% of All Customer Interactions Happen Over the Phone Quiz
- It Takes an Average of 8 Cold Call Attempts
- It Takes an Average of 8 Cold Call Attempts Quiz
- The Best Time to Follow Up
- The Best Time to Follow Up Quiz
- 30%-50% of Leases Go to the Leasing Consultant who Follows Up First
- 30%-50% of Leases Go to the Leasing Consultant who Follows Up First Quiz
- 80% of Leases Require 5 Follow Up Calls
- 80% of Leases Require 5 Follow Up Calls Quiz
- Offer to Do Your Competitions Job For Them
- Offer to Do Your Competitions Job For Them Quiz
- Only 13% of Renters Believed
- Only 13% of Renters Believed Quiz
- 3 Types of Follow Up
- 3 Types of Follow Up Quiz
- Follow Up
- Follow Up Quiz
- Follow Through
- Follow Through Quiz
- Follow Back
- Follow Back Quiz
- Your Voicemail is Killing You
- Your Voicemail is Killing You Quiz
- How to Follow Up on Voicemail
- How to Follow Up on Voicemail Quiz
- How to Follow When You Only Have Email
- How to Follow When You Only Have Email Quiz
- How to Follow Up When You Only Have Chat
- How to Follow Up When You Only Have Chat Quiz
- How to Follow Up When You Only Have Text
- How to Follow Up When You Only Have Text Quiz
- The Leasing University System for Written Communication
- The Leasing University System for Written Communication Quiz
- Current Situation
- Current Situation Quiz
- Home Needed
- Home Needed Quiz
- Next Steps
- Next Steps Quiz
- How Written Communication Flows
- How Written Communication Flows Quiz
- The 3 Takes
- The 3 Takes Quiz
- The Power of Text
- The Power of Text Quiz
- Texting Photos
- Texting Photos Quiz
- Are You Feeling Good?
- Are You Feeling Good? Quiz
- The Power of The Selfie Video Tour
- The Power of The Selfie Video Tour Quiz
- Always Always Always Make the Call
- Always Always Always Make the Call Quiz
- Always Always Always Leave a Message
- Always, Always, Always Leave a Message Quiz
- 40X Better than Facebook or Twitter
- 40X Better than Facebook or Twitter Quiz
- Never Say “Is this a good time?"
- Never Say “Is this a good time?" Quiz
- With Leads Speed Kills
- With Leads Speed Kills Quiz
- No Process = No Leases
- No Process = No Leases Quiz
- The Worst Assumption You Can Make
- The Worst Assumption You Can Make Quiz
- If They Request Information Give it to Them
- If They Request Information Give it to Them Quiz
- How Many Times Do I Follow Up?
- How Many Times Do I Follow Up? Quiz
- Apologize for Not Getting the Lease Done
- Apologize for Not Getting the Lease Done Quiz
- 4X to 5X More Leads
- 4X to 5X More Leads Quiz
- 91% of Residents Say "....."
- 91% of Residents Say "....." Quiz
- Course Completed

Next Steps Quiz

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