“I Would Rather Live There”
Course 04: Handling Renters Objections
Leasing University step-by-step system for effectively handling your prospects objections.
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Table of contents
Contents
Contents
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Before We Get Started
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Handling Renters Objections Coursebook.pdf
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Introduction
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The Ability to Correctly Handle Objections
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The Ability to Correctly Handle Objections Quiz
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Knowing Complaints Are Not Objections
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Knowing Complaints Are Not Objections Quiz
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Objection or Complaint
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Objection or Complaint Performance Prompts
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Objection or Complaint Quiz
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The Power of Agreement
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The Power of Agreement Performance Prompts
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The Power of Agreement Quiz
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Lease Negotiations Start (Don’t End) at "No"
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Lease Negotiations Start (Don’t End) at No Prompts
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Lease Negotiations Start (Don’t End) at "No" Quiz
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Leasing University System for Handling Complaints
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Step 1 Treat Everything as a Complaint
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Step 1 Treat Everything as a Complaint Quiz
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Step 2: Agree with the Complaint and Move Forward
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Step 2: Agree with the Complaint and Move Forward Quiz
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Step 3: If Complaint Persists Ask Them for Solutions
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Step 3: If Complaint Persists Ask Them for Solutions Quiz
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Step 4: If Complaint Persists Show Commitment to a Solution
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Step 4: If Complaint Persists Show Commitment to a Solution Quiz
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Step 5: If Complaint Persists Offer a Solution
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Step 5: If Complaint Persists Offer a Solution Quiz
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Step 6: If Complaint is a Valid Objection Ask if it is Stopping Them from Leasing
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Step 6: If Complaint is a Valid Objection Ask if it is Stopping Them from Leasing Quiz
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Step 7: If Complaint is a Valid Objection Ask if it is The Only Thing Stopping Them from Leasing
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Step 7: If Complaint is a Valid Objection Ask if it is The Only Thing Stopping Them from Leasing Quiz
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Step 8: If Complaint is a Valid Objection, Use “All Things Being Equal”
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Step 8: If Complaint is a Valid Objection, Use “All Things Being Equal” Quiz
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“All Things Being Equal”
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“All Things Being Equal” Performance Prompts
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“All Things Being Equal” Quiz
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“I Would Rather Live There”
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“I Would Rather Live There” Quiz
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The Leasing University Looping Method
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The Leasing University Looping Method Quiz
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Advice for Common Scenarios
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Advice for Common Scenarios Quiz
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How the 8 Steps fit in The Perfect Leasing Process
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How the 8 Steps fit in The Perfect Leasing Process Quiz
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Help With Your Career & Life
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Help with Your Career & Life Quiz
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Carry Your Sword & Shield
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Carry Your Sword & Shield Quiz
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Comparing the Rent of a Competitor
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Comparing the Rent of a Competitor Quiz
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"We Don't Have Time"
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"We Don't Have Time" Quiz
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“I Need to Check With My _______ First”.
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“I Need to Check With My _______ First”. Quiz
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Handling the Tag-Along
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Handling the Tag-Along Quiz
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The Rent is Too High (For This)
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The Rent is Too High (For This) Quiz
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Market Knowledge Expectation
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Market Knowledge Expectation Quiz
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Reselling a Stalled Objection
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Reselling a Stalled Objection Quiz
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Course Completed
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