Course 04: Handling Renters Objections
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- Before We Get Started
- Handling Renters Objections Coursebook.pdf
- Introduction
- The Ability to Correctly Handle Objections
- The Ability to Correctly Handle Objections Quiz
- Knowing Complaints Are Not Objections
- Knowing Complaints Are Not Objections Quiz
- Objection or Complaint
- Objection or Complaint Performance Prompts
- Objection or Complaint Quiz
- The Power of Agreement
- The Power of Agreement Performance Prompts
- The Power of Agreement Quiz
- Lease Negotiations Start (Don’t End) at "No"
- Lease Negotiations Start (Don’t End) at No Prompts
- Lease Negotiations Start (Don’t End) at "No" Quiz
- Leasing University System for Handling Complaints
- Step 1 Treat Everything as a Complaint
- Step 1 Treat Everything as a Complaint Quiz
- Step 2: Agree with the Complaint and Move Forward
- Step 2: Agree with the Complaint and Move Forward Quiz
- Step 3: If Complaint Persists Ask Them for Solutions
- Step 3: If Complaint Persists Ask Them for Solutions Quiz
- Step 4: If Complaint Persists Show Commitment to a Solution
- Step 4: If Complaint Persists Show Commitment to a Solution Quiz
- Step 5: If Complaint Persists Offer a Solution
- Step 5: If Complaint Persists Offer a Solution Quiz
- Step 6: If Complaint is a Valid Objection Ask if it is Stopping Them from Leasing
- Step 6: If Complaint is a Valid Objection Ask if it is Stopping Them from Leasing Quiz
- Step 7: If Complaint is a Valid Objection Ask if it is The Only Thing Stopping Them from Leasing
- Step 7: If Complaint is a Valid Objection Ask if it is The Only Thing Stopping Them from Leasing Quiz
- Step 8: If Complaint is a Valid Objection, Use “All Things Being Equal”
- Step 8: If Complaint is a Valid Objection, Use “All Things Being Equal” Quiz
- “All Things Being Equal”
- “All Things Being Equal” Performance Prompts
- “All Things Being Equal” Quiz
- “I Would Rather Live There”
- “I Would Rather Live There” Quiz
- The Leasing University Looping Method
- The Leasing University Looping Method Quiz
- Advice for Common Scenarios
- Advice for Common Scenarios Quiz
- How the 8 Steps fit in The Perfect Leasing Process
- How the 8 Steps fit in The Perfect Leasing Process Quiz
- Help With Your Career & Life
- Help with Your Career & Life Quiz
- Carry Your Sword & Shield
- Carry Your Sword & Shield Quiz
- Comparing the Rent of a Competitor
- Comparing the Rent of a Competitor Quiz
- "We Don't Have Time"
- "We Don't Have Time" Quiz
- “I Need to Check With My _______ First”.
- “I Need to Check With My _______ First”. Quiz
- Handling the Tag-Along
- Handling the Tag-Along Quiz
- The Rent is Too High (For This)
- Market Knowledge Expectation
- Market Knowledge Expectation Quiz
- Reselling a Stalled Objection
- Reselling a Stalled Objection Quiz
- Course Completed

“I Would Rather Live There”

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