How to Create Your Own Call Script
How to Create Your Own Call Script
Course 02: Leasing Agent Phone Training
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Learn more
Before We Get Started
Leasing Agent Phone Training Coursebook.pdf
Leasing University Inbound Call Script.pdf
Leasing University Inbound Call Script Book.pdf
Leasing University Inbound Call Sheet.pdf
Leasing University Inbound Call Log.pdf
Introduction
The Importance of the Telephone
The Importance of the Telephone Quiz
Performance Prompts The Importance of the Telephone
What the Perfect Call Discovers
What the Perfect Call Discovers Quiz
Performance Prompts What Perfect Calls Discover
Samples of Typical Apartment Community Calls
Samples of Typical Apartment Community Calls Quiz
Sample of a Great Apartment Community Call
Performance Prompts Sample Calls
The 3 Types of Calls to the Leasing Office
The 3 Types of Calls to the Leasing Office Quiz
Performance Prompts 3 Types of Calls
Rules of the Phone
Performance Prompts Rules of the Phone
Rules of the Phone Quiz
Module 2 Introduction
How to use the Inbound Call Sheet
How to use the Inbound Call Log
How to Build Your Inbound Call Log
The Perfect Greeting
The Perfect Greeting Quiz
Talk vs Actionable Information
Talk vs Actionable Information Quiz
GAI "Tell Me More"
GAI "Tell Me More" Quiz
GAI "What Is Most Important to You?"
GAI "What Is Most Important to You?" Quiz
GAI "Why Is That?"
GAI "Why Is That?" Quiz
GAI Mirroring Technique
Mirroring Technique Quiz
GAI Current Situation Questions
GAI Current Situation Questions Quiz
GAI Past Experience Questions
Past Experiences Quiz
Leasing University Call Script
How to Create Your Own Call Script
Post Call Personal Debrief
Post Call Personal Debrief Quiz
Sword & Shield for the Phone
Sword & Shield for the Phone Quiz
Practice Drill Rehearse
Practice Drill Rehearse Quiz
Course Completed
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Course 02: Leasing Agent Phone Training
Buy now
Learn more
Before We Get Started
Leasing Agent Phone Training Coursebook.pdf
Leasing University Inbound Call Script.pdf
Leasing University Inbound Call Script Book.pdf
Leasing University Inbound Call Sheet.pdf
Leasing University Inbound Call Log.pdf
Introduction
The Importance of the Telephone
The Importance of the Telephone Quiz
Performance Prompts The Importance of the Telephone
What the Perfect Call Discovers
What the Perfect Call Discovers Quiz
Performance Prompts What Perfect Calls Discover
Samples of Typical Apartment Community Calls
Samples of Typical Apartment Community Calls Quiz
Sample of a Great Apartment Community Call
Performance Prompts Sample Calls
The 3 Types of Calls to the Leasing Office
The 3 Types of Calls to the Leasing Office Quiz
Performance Prompts 3 Types of Calls
Rules of the Phone
Performance Prompts Rules of the Phone
Rules of the Phone Quiz
Module 2 Introduction
How to use the Inbound Call Sheet
How to use the Inbound Call Log
How to Build Your Inbound Call Log
The Perfect Greeting
The Perfect Greeting Quiz
Talk vs Actionable Information
Talk vs Actionable Information Quiz
GAI "Tell Me More"
GAI "Tell Me More" Quiz
GAI "What Is Most Important to You?"
GAI "What Is Most Important to You?" Quiz
GAI "Why Is That?"
GAI "Why Is That?" Quiz
GAI Mirroring Technique
Mirroring Technique Quiz
GAI Current Situation Questions
GAI Current Situation Questions Quiz
GAI Past Experience Questions
Past Experiences Quiz
Leasing University Call Script
How to Create Your Own Call Script
Post Call Personal Debrief
Post Call Personal Debrief Quiz
Sword & Shield for the Phone
Sword & Shield for the Phone Quiz
Practice Drill Rehearse
Practice Drill Rehearse Quiz
Course Completed