Leasing University for Maintenance
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- Learn more
- Earning Your Certified Maintenance Credential
- Before We Get Started
- Leasing University for Maintenance Coursebook.pdf
- Introduction
- The People Business
- The People Business Quiz
- You are Selling Everyday
- You are Selling Everyday Quiz
- The Power of Agreement
- The Power of Agreement Quiz
- Attitude = Latitude
- Attitude = Latitude Quiz
- Always Carry Your Sword & Shield
- Always Carry Your Sword & Shield Quiz
- Maintenance Daily Planner
- Maintenance Daily Planner Quiz
- Current Resident Calls
- Current Resident Calls Quiz
- Prospect Calls
- Prospect Calls Quiz
- Your Morning Ritual
- Your Morning Ritual Quiz
- The Name Game
- The Name Game Quiz
- Your Signature Greeting
- Your Signature Greeting Quiz
- Staying Calm in Battle
- Staying Calm in Battle Quiz
- Why Residents Renew Leases
- Why Residents Renew Leases Quiz
- Do What’s Hardest First
- Do What’s Hardest First Quiz
- Have Pride In Yourself
- Have Pride In Yourself Quiz
- The Champion Note
- The Champion Note Quiz
- Remember to Introduce Yourself
- Remember to Introduce Yourself Quiz
- Explain Your Role in Resident Care
- Explain Your Role in Resident Care Quiz
- Sit Down with Residents
- Sit Down with Residents Quiz
- Be Mindful of Your Body Language
- Be Mindful of Your Body Language Quiz
- Ask Open Ended-Questions
- Ask Open Ended-Questions Quiz
- Empathize With the Resident and Offer Reassurance
- Empathize With the Resident and Offer Reassurance Quiz
- A Sale Takes Place Every Time
- A Sale Takes Place Every Time Quiz

The Name Game

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