Course 07: Renewals & Selling Rent Increases
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- Before We Get Started
- Renewals & Selling Rent Increases Coursebook.pdf
- Introduction
- The Silent Killer of Renewals & Rent Increases
- The Silent Killer of Renewals Performance Prompts
- The Silent Killer of Renewals & Rent Increases Quiz
- 3 – 4 Calls Per Year Minimum
- 3 – 4 Calls Per Year Minimum Quiz
- Resident Events Are Not Leasing
- Resident Events Are Not Leasing Quiz
- No Name = No Chance
- No Name = No Chance Quiz
- Certainty = Renewals
- Certainty = Renewals Quiz
- The 3 “10’s” of Renewals
- The 3 “10’s” of Renewals Quiz
- Difficult Conversations
- Difficult Conversations Quiz
- Be “Unbreakable”
- Be “Unbreakable” Quiz
- Handling Objections with Renewals
- Handling Objections with Renewals Quiz
- Handling Complaints with Renewals
- Handling Complaints with Renewals Quiz
- "Is This The Only Thing That is Stopping You from Renewing?"
- "Is This The Only Thing That is Stopping You from Renewing?" Quiz
- “All Things Being Equal” for Renewals
- “All Things Being Equal” for Renewals Quiz
- I Want to Be the One to Tell You
- I Want to Be the One to Tell You Quiz
- Handling Objections with Rent Increases
- Handling Objections with Rent Increases Quiz
- Handling Complaints with Rent Increases
- Handling Complaints with Rent Increases Quiz
- "Is the Rent Increase Stopping You from Renewing?"
- "Is the Rent Increase Stopping You from Renewing?" Quiz
- “What Made Your Home Worth the Current Rent?”
- “What Made Your Home Worth the Current Rent?” Quiz
- Course Completed

Handling Complaints with Renewals

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